ClimateMasterPromoItems.com help desk

Website Questions
For technical questions regarding this website (including but not limited to placing an order, merchandise or billing), please contact:



Toll-Free: 1.877.356.2066
Fax: 1.800.759.9359 ClimateMasterPromoItems@ClimateMasterPromoItems.com

 

Return Policy: We urge all ClimateMasterPromoItems.com customers to review the sizing charts carefully as items cannot be returned or exchanged for color or sizing. Any items with manufacturer defects will be replaced without any cost to the customer.

Sizing: The manufacturer’s sizing charts are available on all garments and should be checked prior to placing any order to ensure proper sizing – please see the Return Policy.

Delivery: Orders will be delivered within 2 to 3 weeks. Customers will be notified of any back ordered items.

Note: Garment colors are represented as accurately as possible but may vary depending upon the settings of your computer monitor and/or printer.

Q&A

Q. How do I find the website?
A. The link for the ClimateMasterPromoItems.com website is located on the Intranet page. Just look for the ClimateMasterPromoItems.com logo and click it!

Q. How can I pay for my items?
A. You can pay by credit card. We accept VISA, Mastercard, Discover and American Express.

Q. If I have a question about my online order, what number do I call?
A. You can reach the ClimateMasterPromoItems.com store call center at 877.356.2066.

Q. How can I confirm my online order?
A. Once you have placed your order you will receive email confirmation that your order was placed. You can also view your orders on the Order Inquiry page on the ClimateMasterPromoItems.com website.

Q. Can I return my order if I don’t like it?
A. We urge all ClimateMasterPromoItems.com customers to review the sizing charts carefully as items cannot be returned or exchanged for color or sizing. Any items with manufacturer defects will be replaced without any cost to the customer.

Q. After I place my order, when should I expect delivery?
A. Orders will be delivered within 2 – 3 weeks. Customers will be notified of any back ordered items.